My experience at the Holiday Inn restaurant We...
My experience at the Holiday Inn restaurant We came for dinner as a couple and were seated right next to the entrance, in a noisy area, even though there were available tables in a quieter section. It felt more like a canteen than a proper hotel restaurant. The menu was not translated into French, which made ordering more complicated. My wife asked for a kir, which was unavailable. She then tried a Pineau des Charentes, also unavailable. She finally ordered a martini… which was surprisingly served in a cognac glass, something I had never seen before and not very professional. As for me, I asked for a gin listed on the menu, but it was also unavailable. I chose a Nordés gin, charged €15. It was served in a large glass already filled with tonic, without any information on the brand or the right service method. Normally, gin should be served with the tonic on the side, as everywhere else. A clear lack of professionalism. When ordering both the aperitif and the main course, no one suggested wine or even a soft drink to accompany our meal. Regarding the food: my wife ordered a mushroom risotto with truffle oil, but what she received was simply rice with a few mushrooms, without any truffle oil — nothing like what was advertised as risotto. I had ordered a rare beef steak (€36). At first, I was brought a hamburger. After pointing this out, I finally received my steak… but it was blue, cold, unseasoned, served with vegetables that were simply boiled and very hard, and a so-called “truffle sauce” which turned out to be just pepper sauce with some tartufata mixed in — also cold. We were not properly cleared between dishes, the staff (though numerous) lacked attentiveness, and nobody asked us if we wanted dessert. We simply decided to pay and leave. Conclusion The menu looks promising, but the service and food quality do not match the high prices. The overall experience lacked professionalism and felt rushed, with little attention given to customers and no real culi...