Reviews

Restaurant Kaiju

Chau. de Charleroi 132 1060 SAINT-GILLES
anna ludwinek
annaludwinek
Reviewed on  02/05/2023 08:41
anna recommends this restaurant for:

as the Internet stopped working, payments for all tables had to be don...

as the Internet stopped working, payments for all tables had to be done manually. the manager was not coping and insisted on doing everything herself (adding up on her phone one by one items of each table) and then asking for payments, other staff were not doing anything whilst they could help out adding up the outstanding receipts but were not allowed. frustration grew as waiting to pay for about 30 minutes. then the aggressive and abusive behaviour of the staff started: got shouted out by all staff, very aggressive manner. when said that we would leave and we can be send a bill (this things happen and restaurant had all of our details to send us a link to payment had all our details) we were threatened by police, shouted at again. I have never experienced such a an aggressive and threatening experience. we were not offered any compensation. great shame as the food was really special and nice but will never go back there and will be telling everyone about this unfortunate but shocking experience. completely ruined the evening. we finished the meal and 22.00 and left the restaurant just before 23.00

anna ludwinek
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0 Reviews
Reviewed on  02/05/2023 08:41
anna recommends this restaurant for:

as the Internet stopped working, payments for all tables had to be don...

as the Internet stopped working, payments for all tables had to be done manually. the manager was not coping and insisted on doing everything herself (adding up on her phone one by one items of each table) and then asking for payments, other staff were not doing anything whilst they could help out adding up the outstanding receipts but were not allowed. frustration grew as waiting to pay for about 30 minutes. then the aggressive and abusive behaviour of the staff started: got shouted out by all staff, very aggressive manner. when said that we would leave and we can be send a bill (this things happen and restaurant had all of our details to send us a link to payment had all our details) we were threatened by police, shouted at again. I have never experienced such a an aggressive and threatening experience. we were not offered any compensation. great shame as the food was really special and nice but will never go back there and will be telling everyone about this unfortunate but shocking experience. completely ruined the evening. we finished the meal and 22.00 and left the restaurant just before 23.00